Pep Boys Sales And Commercial Associate - Part-time in Wheat Ridge, Colorado

OverviewIcahn Automotive Group LLC (Icahn Automotive) was formed by its parent,Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operatebusinesses involved in aftermarket parts distribution and service. Ourbusinesses have a singular focus: provide premium automotive parts andservices at a great value. The businesses of Icahn Automotive today consist ofPep Boys automotive aftermarket retail and service chain, Auto Plusautomotive aftermarket parts distributor, Precision Tune Auto Care ownedand franchised automotive service centers, and AAMCO Total Auto Carefranchised service centers. The businesses of Icahn Automotive total over22,000 employees, over 2,000 company-owned and franchise locations and25 distribution centers throughout the US, Canada, and Puerto Rico.Position SummaryAs a Sales and Commercial Associate, you are responsible for providingsuperior customer service and assist in driving sales across the commercial,retail, and hard parts business. Provide essential task support bypartnering with management to execute visual presentation standards, providephone and in-person support to commercial customers, maximize inventory,and proactively engage customers on the sales floor and at the register. Thisposition has been designated as a safety-sensitive position.Duties & Responsibilities* Under the direction of Management, assist with store merchandisingactivities, maintain standards of appearance, and coordinate and cooperatewith associates in the execution of plan-o-grams, overall productpresentation, inventory management, reverse logistics process,pricing, signage and various product initiatives to enhance the customerexperience and maximize inventory turns.* Promptly answers all incoming customer calls on the Commercial phone line;professionally address and direct customer needs. Engage any and all customersas needed, whether on the commercial phone line or on the retail salesfloor, and is fully trained on all register procedures.* Under the direction of Management, participates in "truck-day"operations, cycle counts, audits, and organization of the back room.* Under the direction of management, executes promotions, sales tactics,spiffs and sales incentives.* Handle all customer transactions; including all sales, returns, anddefectives. Reconcile their transaction history and drawer at the conclusionof each shift.* Strictly adhere to inventory control programs, in-stock standards,reduction in "outside" parts purchases through secondary vendors, andproper ordering and returning of "special order" merchandise.* Acts as a Commercial Driver as needed.* Follow all policies and procedures related to cash, credit, check,refund and return policies. Work with the management team to react to customerservice issues, customer complaints, and/or business opportunities.* Effectively communicate with all store associates, management, andcustomers.* Other duties as assigned.Knowledge, Skills, and Abilities* High school diploma or equivalent required.* Valid Driver's License.* Related experience in the automotive service environment is also preferred.* Must have basic knowledge and understanding of mathematical concepts such asaddition, subtraction, multiplication, division, percentages, andfractions. Ability to apply mathematical formulas to calculate commissions anddiscounts.* Strong verbal communication skills.* Strong customer service skills.* Ability to work Days, Nights, Weekends, Holidays.Physical Demands/Work EnvironmentThe physical demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.The characteristics described here are representative of those an employeeencounters while performing the essential functions of this job.Physical Demands* Must be able to lift, carry, and place merchandise and supplies up to 50pounds without as