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ASRC Federal Holding Company Network Management IT Specialist - 3 in Schriever AFB, Colorado

ASRC Federal Analytical Services Inc. (ASI) provides technical and management solutions to help federal agencies in the defense and aerospace markets meet complex operational challenges. Headquartered in Huntsville, AL, the company employs a professional workforce known for commitment to excellence and exceeding customer expectations.

The Missile Defense Data Center contractor is responsible for test product data management across MDA, including data center operations, support of test design, planning, and products, and analysis infrastructure operations for the BMDS Test Program. The MDDC Program will improve and/or advance areas of integration, process improvement, development, and lean execution in order to succeed within a challenging and dynamic test environment.

We are currently seeking a Network Management IT Specialist Level III with a minimum of eleven (11) years of experience and a current, active Top Secret clearance.

Roles and Responsibilities:

  • Responsible for design, installation, configuration, administration, operation, maintenance, monitoring, troubleshooting, documentation of classified and unclassified MDDC Program networks and associated equipment, devices, and software IAW applicable MDA and DoD guidance, instructions, procedures and processes.

  • Maintains a complex range of computer network components and systems.

  • Utilizes monitoring, performance analysis, network management software and hardware equipment to troubleshoot and isolate problems, gauge network performance and trace data and protocol activity.

  • Devises solutions to complex operational problems within the capacity and operational limitations of installed equipment. Develops and executes contingency plans for network software and hardware failures including isolated and major outages.

  • Interfaces with vendors for design, upgrades and maintenance of infrastructure equipment.

  • Has experience with Quantum, Dell, Fujitsu, HP (storage arrays), EMC and Cisco networking equipment.

  • Has full technical knowledge of all phases of systems operations

  • Must closely follow MDA and DoD specific network protocols and methodology.

  • Assists with Government Furnished Equipment/Government Furnished Property (GFE/GFP) contract hardware/software maintenance, repairs and processes.

  • Responsible for maintaining inventory and organization of different types of software and hardware resources.

  • Provide new installation and end-of-life refresh of the Test and Data Analysis Network (TDAN) user systems and servers

  • Perform user account creation and password resets

  • Responsible for the inventory and storage of incoming classified system back-ups tapes for specified periods of time

  • Ship classified back up tape media as required to include: transmittal documentation, wrapping, shipping

  • Work with test event coordinators to determine hardware and software requirements needed for successful Mission Events

  • Relocation of telephony and Flight Test Hardware per approved configuration changes from Mission Test Lead.

  • Complete Security patching on multiple network environment workstations and Servers

  • Manage trouble ticket queues; perform trend and root-cause analysis to resolve groups of trouble tickets; document efforts in the trouble ticket system.

  • Conduct and direct installation of personal computers successfully according to information systems protocol and standards for device image

  • Maintain physical inventory of stock items and reorder as required

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.