Colorado Veterans Jobs

Colorado Veterans Jobs

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Solvista Health Mobile Crisis Care Manager, Salida in Salida, Colorado

General InformationJob Title:Mobile Crisis Care ManagerLocation:550 West HWY 50Salida, CO, 81201United StatesBase Pay:$19.77 / HourEmployee Type:Hourly Full TimeRequired Degree:4 Year DegreeContact InformationName:Daniel NelsonEmail:danieln@solvistahealth.orgDescriptionGeneral PurposeThe Care Manager provides assistance in identifying client and family needs,gaps in service and assists to ensure those needs are being met.Essential Duties/ResponsibilitiesHandles confidential and non-routine information and explains policies whennecessary.Works independently and within a team on special nonrecurring and ongoingprojects.Meets with clients and families to de-escalate and resolve client issues.Maintains professional demeanor during problem-solving processes with clientsand co-workers.Accurately, quickly and courteously receives incoming emergency andnonemergency calls.Accurately and quickly enters system data for scheduling appointments andcoordination of clients and clinicians and documenting services.Serve as an information resource to general public.Participate in job-related training sessions and seminars.Attend required staff meetings.Maintain prompt and regular attendance.Performs other duties as assigned.Supervisory Duties (if any)NoneJob QualificationsKnowledge, Skills, and Ability:Ability to comprehend or learn department practices, rules and regulations.Ability to operate telephone, computer and other specialized communicationequipment.Ability to work within a Windows operating system and related programs.Ability to communicate clearly and effectively verbally and in writing.Ability to communicate effectively with a diverse population.Ability to handle clients in a calm, professional, friendly and patientmanner.Ability to think and react quickly and effectively to tense or emergencysituations.Ability to follow written and oral instructions.Excellent organizational skills.Ability to be a team player.Ability to recall details from numerous informational resources.Ability to prioritize decisions based upon multiple criteria, policies andprocedures.Ability to maintain all compliance requirements.Ability to type 35 words per minute, accurately.Ability to multitask under stressful situations.Ability to wear a headset or manage telephone communications.Ability to remain alert, attentive and be engaged at all times.Ability to view computer monitor for extended period of time.Ability to drive for transportation needs or local travel.Ability to go into the community for service visits, in-home visits.Education or Formal Training:Bachelor's degree in Human Services or related fieldExperience:0-2 years of experience in Community servicesWorking Conditions and Other Conditions of EmploymentWorking Environment:This job operates in a fast-paced, professional office environment androutinely required the use of standard office equipment such as computers,phones, photocopiers. The position may require travel to conferences,meetings and branch locations on a regular or intermittent basis. Work mayinvolve moderate exposure to unusual elements, such as extremetemperatures, dirt, dust, fumes, smoke, unpleasant odors, and/orloud noises. In the health center environment, there is potential forcontact with blood-borne pathogens and communicable diseases, as well aspotential for contact with dissatisfied or abusive individuals. There could beinteraction with persons who are mentally ill, disabled, elderly andemotionall

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