IQor Holdings US Inc Customer Service - Call Center Representative in Pueblo, Colorado
Customer Service - Call Center RepresentativeSUMMARY If you have energy, enthusiasm, drive, determination, and a passion towork and engage with people. Our Pueblo Center of Excellence has a fast-pacedworking environment that is conducive to learning and personal development,monthly bonus plans and a career path that rewards performance with growth andopportunity for you. The ideal candidate will have excellent businessacumen, great soft skills and a twist of consumer behavior savvy-ness.RESPONSIBILITIESOur Agents are responsible for a variety of different calls including:* Handling inbound customer service calls* Processing inbound sales calls* Taking inbound or placing outbound collections calls* Answering technical support inquires via incoming calls, chat or email.* Demonstrates excellent customer service skills with the ability to takeownership in assisting, researching and resolving customer issues.* Performs other duties as assigned.REQUIREMENTS* Previous Call Center or Customer Service experience required.* Ability to develop rapport and demonstrate a caring attitude.* Excellent data entry and internet navigation skills.* Clear, distinct oral and written communication skills.* Must be detail oriented.* Dynamic interpersonal and judgment skills.* Professional demeanor and dependable work ethic.* Ability to work in a fast-paced environment and multi-task.* 6 MONTHS CALL CENTER EXPERIENCE AND SALES EXPERIENCE PREFERRED, NOTREQUIRED.EDUCATION REQUIREMENT*High school diploma, G.E.D., Trade/Vocational School certificate orequivalent required.* WORK WEEK: Full-time, 40 hours per week. Flexibility required* WAGE: $12/hour + monthly commission/bonus* POSSIBILITY OF RAISE AND/OR PROMOTION: Monthly or Quarterly based onposition and evaluation!* LOCATION: Pueblo, CO The physical demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of thisjob. While performing the duties of this job, the employee will be requiredto regularly speak and sit for extended periods of time. The employee will berequired to occasionally stand and walk or otherwise traverse in order to beaccessible to the production floor. The person in this position will berequired to exert at up to 10 lbs. of force to push, pull or otherwise moveobjects and may be required to carry or lift objects up to 10 lbs. The workeris required to have close visual acuity to perform activities such as:preparing and analyzing data and/or documents; and/or viewing a computerterminal. The person in this position may need to occasionally bend,reach, kneel, or twist for minimal periods of time. Employees should notattempt to lift, pull or push a load in excess of 50 lbs. withoutassistance. Care should always be taken when lifting, pushing or pulling in anREQ ID:11009We're excited you've considered to Be More with iQor. From CustomerInteractions to Product Support, well help you reach, stretch and realize yourpotential. GROW MORE with your own customized career path. LEARN MORE withaward-winning training. EARN MORE with industry-leading compensation. And CAREMORE in a culture that treats you like family and gives back to yourcommunity. A world of opportunity is waiting. Lets get started!All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, sexual orientation, genderidentity, national origin, or status as a qualified individual with adisability or Vietnam era or other protected veteran.