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BOK Financial Client Experience Specialist in Littleton, Colorado

Req ID:59865Job Location:LittletonLittletonCOAreas of Interest:Consumer Banker; Consumer Banking; Consumer LendingBOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOKFinancial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financialservices holding company with operations in ten states - Oklahoma, Texas,Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraskaand Wisconsin. The company began more than 100 years ago in Tulsa and hassuccessfully diversified into a variety of industries, businesses andgeographiSummaryAre you looking to join a company where people truly care about making adifference? BOK Financial is committed to achieving more together bybringing passion and customer focus to the business. Join us today as a ClientExperience Specialist!About the RoleAs 'the face of the bank,' you'll be part of a dynamic team,committed to delivering a best-in-class banking experience. You're on thefront lines providing expert advice and recommendations to help our clientsachieve their financial goals and objectives.We pride ourselves on making banking convenient for our clients. You'lleducate them about our services, including online banking, Bill Pay,E-Statements, and mobile and ATMs, which will help them improve theirdaily livEfficiency and accuracy are critical in this role. You will work in afast-paced, challenging, and exciting environment. Self-motivation is alsoimportant. At times, you'll work independently, while other times,you'll engage with your team.What You Can ExpectYou will deliver exceptional experiences to build, expand, and retainlong-term client relationships with individuals and small business clients.You'll make a difference in our client's lives by assessing their needsand offering them the best products and services to meet their financialgoals.You will join a highly engaged team that will support you, cheer you on,and celebrate your success. Your manager and leadership team will help you asyou continuously learn new things. We'll provide you with the tools andresources you need to be successful.A Client Experience Specialist role positions you for a great career at thebank. Many of our leaders have advanced their careers through internalmobility. Doors may open to you as you collaborate with partners across thebank in various lines of business.Team CultureWe're passionate about what we do and it shows. Working with our peersacross the bank to help our clients achieve their financial goals isrewarding.We've created a fun, safe space for you to brainstorm, ask questions,and find solutions. Everyone is encouraged to share their ideas for positivechange, no matter what role or level.We support and lift one another up and help each other become better.Recognition, integrity and the desire to help others are our winningcombination.How You'll Spend Your TimeAs a Client Experience Specialist, you will be processing transactionsefficiently on the service line and offering clients a full range of retailproducts.You need to be tech-savvy to guide clients through various deliverychannels, using your available resources for problem resolution. You mayeven analyze information received from other internal departments.You will build rapport with clients and develop lasting relationships. Youwill identify opportunities to help clients meet their financial goals.You'll provide five-star client experience by researching and solvingcomplex client challenges adhering to bank policies, compliance andregulationsYour training never stops; you'll continue to learn by being exposed todifferent financial scenarios and partners across the Bank.We'd Like to Talk to YouTECHNICAL EXPERTISE: You'll be switching back and forth betweenapplications and educating clients on our banking technology, so we'd likeyou to have excellent PC skills and a tremendous technical aptitude to learnsystems quickly. You need to know basic math skills, however much of ourwork is automated.EMOTIONAL INTELLIGENCE: You will encounter a lot of

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