Vail Resorts Activities & Dining Phone Concierge - Winter Seasonal in Keystone, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Keystone Activities and Dining Agents have the ability to take a guest’s vacation and make it an extraordinary experience that they’ll never forget. This position is a great opportunity for candidates who are looking to provide our guests with a unique, once-in-a-lifetime vacation experience. Have a guest who is looking for an action packed adventure? Our Activities and Dining agents can book an exciting snowmobile tour across the continental divide or a snow tubing experience like no other at the highest tubing hill in the world. New to skiing or snowboarding? Our agents can book and reserve lessons with our ski and ride school. Seeking a romantic dinner for two? Our Activities and Dining agents will recommend and reserve a mountain top restaurant with views from the top of Summit County the couple will remember forever. In this role you’ll have the opportunity to interact with a wide range of departments across Keystone Resort – giving you the exposure and knowledge to determine where you want to take the next steps in your career and professional development with Vail Resorts. Job duties of this position include, but are not limited to the following:
What you will be doing:
Agents will tour Keystone activities and restaurants we book to better sell the products.
Agents will be responsible for booking ski lessons for Ski and Ride School.
Ideal candidate will be able to multi-task in a high volume guest setting.
Agents will work with multiple programs and systems simultaneously while talking to guests.
Make accurate activity and dining reservations within the resort and with our third-party activity vendors.
Supply guests and employees with requested information about activities, dining, and events in Keystone and Summit County area creating an experience of a lifetime.
Be flexible with changing product offerings throughout the season.
Maintain a professional and positive attitude and the ability to easily engage with co-workers and guests of all ages.
High School Diploma or equivalency
Previous guest service experience – preferred
Basic computer proficiency including MS office – required
Clear verbal and written communication skills - required
We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 239370