Job Information
Nelnet Firstmark Operational Analyst III in Highlands Ranch, Colorado
Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Assist in department as needed using analytical tools, critical thinking and problem solving.
The salary range for this position is $36,840.00-$69,245.00 based on experience.
Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
Contribute to Continuous Process Improvement.
Manage multiple conflicting priorities & consistently meet deadlines.
Prepare project plans.
Present materials and reports to a wide range of audiences.
Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.
Acquire knowledge in systems and processes.
Monitor progress of projects.
Participate in and facilitate Consumer Loan projects to make improvements within departments.
Commit to getting the job done.
Share responsibility of projects with management.
Train within department for the general and orientation modules.
Learn basics of and participate in CPI projects.
EDUCATION:
4-year college degree preferred.
EXPERIENCE:
3-4 years of experience in an analytical, student loan, technical, problem-solving or project management position.
Some experience with database concepts and simple query language (SQL) preferred
Some experience with report writing tools
– Crystal reports (Business Objects) preferred
- Some experience with project management on small to medium projects preferred
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Problem Solving
Business Math
Oral communications
Written communications
Decision Making and Critical Thinking
Accuracy/Attention to Detail
Initiative - Project Management
Managing Multiple Priorities
Working with MS Office
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK at http://nelnetinc.com/careers/benefits/ .
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Corporate Recruiting.
Nelnet is a Drug Free and Tobacco Free Workplace.
Nelnet is a leading student loan servicer – but we’re even more than that. We’re a professional services company, telecommunications innovator, and K-12 and higher education expert (and that’s just the short list). For over 40 years, we’ve been serving our customers and making their dreams possible.
