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TCF National Bank Banking Center Supervisor in Highlands Ranch, Colorado

TCF National Bank TCF is proud to be an Affirmative Action and Equal Opportunity Employer,Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. ID: 2020-4077 Location: US-CO-Highlands Ranch Category: Retail Banking Position Type: Regular Full Time Overview TCF Bank is a premier Midwest bank offering consumer and commercialbanking, trust and wealth management, and specialty leasing and lendingproducts and services to consumers, small businesses and commercial clients.We are proud to be an equal employment opportunity employer. Our team members will join other professionals that share the philosophy ofmaking a positive impact. We are committed to building better communities byimproving the quality of life in the communities we serve. With TCF Bank, you will be part of a fast-paced, community-mindedorganization while enjoying excellent benefits and top career opportunities. TCF National Bank and its affiliated companies (collectively TCF) is anequal employment opportunity employer. TCF's policy is not to discriminateagainst any applicant or employee because of race, color, religion,sex, pregnancy (including childbirth and related medical conditions),sexual orientation, gender identity, national origin, age, marital orfamilial status, genetic information, disability status, protectedveteran or military status or any other characteristic protected by applicablelaw. TCF also prohibits harassment of applicants or employees based on any ofthese protected categories. TCF's policy is to take affirmative action toemploy and to advance in employment all persons regardless of race, color,religion, sex, sexual orientation, gender identity, national origin,disability status, protected veteran status or other characteristic as required TCF provides reasonable accommodations to applicants and employees withdisabilities. If you need an accommodation or assistance in the applicationprocess, please contact TCF Human Capital Management at [1-833-HCM-8454 or[HCMSC@tcfbank.com]. Job Summary Position Summary Participate as part of sales management team in supervision, sales, andoperations of a TCF office. Assume authority and responsibility for the branchas an active member of the management team. Ensure sales team promotes TCF asa full-service bank, implements new product promotion programs and providesproduct sales and referrals to meet targeted branch goals. Maintain a highstandard of customer service and ensure accuracy of transactions processedwithin established guidelines. Major Areas of Accountability* Share responsibility for attaining branch sales goals with management team.Responsible for staff sales motivation including branch contests and corporatesales and incentive programs. Provide coaching and work direction to branchpersonnel. Initiate sales to ensure achievement of targeted production goalsincluding promotion and sales of TCF products at outside sales events. Assistmanager with business development in the community.* Resolve procedural questions referred by branch employees, interpretcompany policy, and determine reasonableness in deviating from policy toprovide equitable service to customers while maintaining a focus on branchprofitability. Serve as a resource to bank personnel when dealing withdifficult situations and transactions.* Support and promptly implement products and services by participating intelemarketing or direct mail promotional programs. Cross-sell retail productsand programs or services such as consumer, commercial, or mortgageloans, etc. in order to promote TCF as a full-service bank and meet targeteddepartment and individual cross-sell and product referral goals.* Supervise the work of all branch staff. Interview and hire new personnel,provide on-the-job training, work direction and feedback, schedule staffto ensure departments are optimally staffed, initiate disciplinary action asnecessary, assess productivity, and prepare and conduct objectiveperformance appraisals as scheduled. Required:* High

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