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Red Robin Employee Relations Advisor/HR Generalist in Greenwood Village, Colorado

Red Robin is taking extra measures to keep our Team Members safe during this time.

We have enhanced our cleaning and disinfectant standards (Our restaurants are extra squeaky clean!), practice social distancing (every shift, every role), and require Team Members to wear face masks.

Our health policy ensures that Team Members can take the time they need to be well.

We are ramping up opening our dining rooms and are staying plenty busy with to-go and catering.

Apply today to join our team to help Guests build everlasting memories, around their tables and ours!

Employee Relations Advisor/HR Generalist

Partners with Operations and HRBP(s) to provide HR advice, counsel, and support on a variety of employee relations and management issues. Escalated point of contact for employee relations issues for Operations and conducts investigations on a daily basis. Interprets needs with independent decision-making authority and provides strategic and tactical solutions to address and resolve concerns. Provides coaching and guidance to Field Team Members including hourly, Managers and Leadership while encouraging the use of the Red Robin Open Door Policy

Essential Functions:

  • Primary point of contact for employee relations and HR related issues. Identify potential high-risk issues and escalate as appropriate. Responsible for tracking and reporting issues. Conduct investigation and partner with appropriate individual for resolution of all issues.

  • Create and maintain investigation files. Responsible for compiling data, reporting and analysis of investigation data and results.

  • Advise Restaurant Team Members including hourly, Managers and Leadership in areas of human resources, performance management, harassment, discrimination, and legal/employment issues.

  • Advise Restaurant Managers on adherence to guidelines and documentation on disciplinary action issues and separations.

  • Work with Legal Team on active EEOC cases and legal claims if necessary.

  • Contribute to the development of HR policy, procedure and systems for employee relations, performance management, benefits, and employment practices; including the Team Member Handbook, based on knowledge of current and future employment laws, government, and local regulations.

  • Direct and instruct managers on the pro-active unemployment process, including providing appropriate documentation and separation information to our unemployment vendor.

  • Direct and instruct managers on the pro-active unemployment process

  • Manage restaurant compliance with the I-9 Everify process.

  • Engage in interactive process consistent with Company ADA requirements

  • Other duties as assigned by supervisor


  • 2-4 years minimum experience in HR

  • Proficiency in investigations, employee relations, multi-state employment law, coaching and counseling

  • Demonstrates decision making and problem-solving abilities

  • Effective planning, organization and time management skills and experience

  • Demonstrates oral and written communication skills

  • MS Office proficient

  • Payroll/HRIS system knowledge preferred

  • PHR or SPHR certification preferred

  • Bilingual in English and Spanish a plus

Knowledge, Skills and Abilities:

  • Active listening, able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate

  • Articulate – convey information effectively

  • Critical thinking – able to use logic and reasoning to identify high risk issues, and identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Complex problem solving – able to identify complex problems and review related information to develop and evaluate options and implement solutions

  • Ability to communicate information and ideas in writing so others will understand

  • Ability to manage multiple projects under tight deadlines, efficiently and timely with a sense of urgency

  • Ability to manage workload effectively giving appropriate weight to high risk issues


  • Eligible for an annual bonus

  • Paid time off and holidays

  • Health, vision, dental, life insurance plans, and discounts

  • 401(k) savings plan plus a company match with immediate vesting

  • Eligible to participate in the employee stock purchase plan after 1 year of continuous employment

  • Discounts on Red Robin food

Compensation Range: $53,200.00 - $73,150.00

Red Robin is an Equal Opportunity & E-Verify Employer

Company: Red Robin

Req Number: b539b596a8dd92acfc8dc11cf1adb672

Updated: Wed, 13 Jan 2021 00:00:00 -0500

Location: Greenwood Village,CO