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Job Information

Banner Health Room Service Attendant in Greeley, Colorado

Primary City/State:

Greeley, Colorado

Department Name:

Culinary & Nutrition-Hosp

Work Shift:

Day

Job Category:

General Operations

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

Here at North Colorado Medical Center, we are nationally recognized for excellence in many programs such as burn and trauma care. The cardiac program was recently recognized as being in the Top 100 in the country. Additionally, North Colorado Medical Center is home to a highly-rated cancer care program and Cancer Institute. We are located in the heart of Greeley Colorado, near the campus of the University of Northern Colorado. We are committed to outstanding patient care for Greeley and the many smaller cities and towns of Northern Colorado.

Join the Culinary Services team. Apart of this role you will be working alongside our staff in the kitchen and on the floors. Room Service Associates help prepare room service trays, deliver trays to our patients, clean patient trays, and help out in the kitchen . As a Room Service Associate, you will be an ambassador of Banner Health as you serve our patients and as part of a close knit team in the kitchen. This is a part-time position working 16 hours per week. Shifts for this role are mainly 3-8 p.m. or 4-8 p.m. and occasionally 11:30-8 p.m. with weekend and holiday availability needed. If you like a fast-paced job where you're always on the move, bring your energy to the Banner team and apply today!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

A 378-bed Level II trauma center and acute care facility with over 3000 employees, North Colorado Medical Center is the largest hospital in the region. As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas and northeastern Colorado. In order to provide the most compassionate and innovative care possible, we bring together state-of-the-art technology and an exceptional team of health care professionals. For the healthcare professional, our Greeley, Colorado location offers access to a wide variety of recreational activities in an inviting, close-knit community.

POSITION SUMMARY

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS

  1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

  2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

  3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

  4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

  5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

  6. Maintains food handling and sanitation standards to meet licensing agency requirements.

  7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.

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