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WOW! Internet,Cable, And Phone (Knology, Inc) Systems Analyst III in Englewood, Colorado

Reference No: J3T4JM6M67WP6GFG6ZBThe Systems Analyst III leads efforts to gather and analyze data, provideguidance to other staff, make recommendations for automated applicationprocesses, and assist with work flow and business needs. They will helpbuild and implement processes and documentation of requirement managementwithin the project lifecycle. They will be supporting enterprise-wideapplication systems with responsibilities including but not limited todefining and documenting processes, implementations, customizations,creating systems interfaces and integrations documentation, debugging andtroubleshooting application issues on a daily basis.Duties and Responsibilities:Essential duties and responsibilities include but are not limited to thoselisted below:* Work closely with multiple groups within the organization to examineexisting business models and flows of data, document and present findingsand design an appropriate improved IT solution; acting as the liaisonbetween the business and the developers* Develop processes and documentation for the Systems Analyst role within theproject lifecycle* Provide technical expertise and recommendations in assessing new IT softwareprojects and initiatives to support, enhance, and improve efficiency ofbusiness processes* Write technical procedures and documentation for the applications includingdiagramming, operations manuals, user guide, etc.* Assist in the creation of the system design and functional specificationsfor all new development projects* Serve as a liaison and facilitator with the business units to assist inaddressing and resolving IT software issues while providing assistance andadvice to business users in the effective use of applications and technology* Serve as key SME (Subject Matter Expert) to the Application DevelopmentManagers as well as other parts of the organization for internal IT,3rd-party, and cloud application deployments* Troubleshoot and manage issues lists pertaining to deployed applicationsystems as well as perform tuning, configuration, monitoring, andsecurity administration* Work closely with the Application Development managers on current productionsystem changes or upgrades to resolve problems and improve processes orsystems* Investigate and resolve application functionality related issues and provideassistance with troubleshooting* Assist in managing outsourced relationships for 3rd party applicationdevelopment and programming consultants as well as a liaison to the vendorsfor extended problem resolution, license maintenance, and support agreements* Prioritize efforts and delegates activities appropriately as well as useanalytical experience to consult end users with the overall objective ofimproving the use of application systems functionality, i.e., enhance workflow, optimize business processes, and identify appropriate systems solutions* Other duties as assignedQualifications:To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Education:Bachelor's degree or equivalent certification or related experience withinmultiple tiers of an IT organizationExperience/Skills Needed:* Exceptional verbal and written communication skills* Experience with multiple SDLC methodologies (Waterfall, Agile)* Deep understanding of System Requirements, Use Cases and UML Diagramming* Ability to lead requirements analysis and verification, ensuring thatrequirement statements are complete, consistent, concise,comprehensible, traceable, feasible, unambiguous, and verifiable,and that they conform to standards* Must be comfortable in rapidly changing and sometimes ambiguous worksituations. Keen attention to detail and complex problem solving abilitiesfrom an operational and technical perspective. Ability to work indepe

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