Piedmont Airlines, Inc. Customer Service Agent in Durango, Colorado
JOB DESCRIPTION Customer service agents work together as a team to provide excellentcustomer service and meet corporate objectives. Customer service agents mustkeep both the company goals and customer expectations in mind when completingtheir daily tasks. Responsibilities include computerized passenger boarding,flight announcements, assisting customers with special needs, ticketsales, flight itinerary changes, seat assignments, and tracingmishandled luggage; also baggage loading, operation of motorized servicevehicles and equipment, aircraft servicing, calculating baggage and cargoweights, and other duties as assigned.JOB REQUIREMENTS MINIMUM QUALIFICATIONS: * 18 years of age or older * High School Diploma or GED * Valid Driver s License * Ability to work all shifts, all days including nights, weekends,holidays * Work outside in all weather conditions * Able to lift up to 70 pounds * Successful completion of training course PREFERRED QUALIFICATIONS: * Previous airline experience * Previous employment as a front-line customer service provider * Basic knowledge of computer applications and programs * Bachelor s Degree in Aviation, Business or related field WORK ENVIRONMENT: * Airport ramp environment, subject to varied weather conditions andelevated noise levels * Work weekends, nights, holidays and/or irregular shifts PHYSICAL REQUIREMENTS: Frequent stooping, bending, kneeling, lifting up to 70 pounds;provide assistance to customers with disabilities The above statements provide a brief description of the general nature ofwork performed and not intended to be a complete list of responsibilities,duties and skills required for this position. Duties and expectations aresubject to change as needed. EMPLOYMENT IS CONTINGENT UPON A CLEAR DRIVING RECORD, 10-YEAR CRIMINALHISTORY RECORDS CHECK, AND DRUG SCREEN AS REQUIRED WE ALSO REQUIRE PROOF OF HIGH SCHOOL OR GED COMPLETION BENEFIT PACKAGE INCLUDES PAID TRAINING, HOLIDAY PAY, 401(K),VACATION, FAMILY TRAVEL ON THE AMERICAN AIRLINES NETWORK, MEDICAL ANDDENTAL AV M/F DISABLED AND VET EEO/AA EMPLOYER EXCEPTIONAL AVIATORS MAJOR OPPORTUNITIESEmployer's Job# J3W4P072117X61FTXH5Please visit job URL for more information about this opening and to view EOEstatement.