Document Technologies, LLC Service Specialist - RST - R0006051 in Denver, Colorado

It's fun to work at a company where people truly believe in what they aredoing!Job Description:Ability to step into multiple positions and perform duties as prescribed bythe Site Manager.Travel to and become cross-trained within local EPIQ site locations.Be flexible to daily changing roles, responsibilities, and work locationsMonitor and listen to clients to understand inquiries and requests in order toprovide accurate information about the facilities and services and promptassistance.Ensure the delivery of faxes/parcels in a timely matter in accordance toEPIQ's standards.Exhibit ability to take verbal instructions while taking notes to properlyproduce staff copy projects.Accurately produce copy and print projects in accordance to verbal and writteninstructions.Ensure copy projects have been properly produced and Quality Checked(QC'd) to EPIQ's standard.Have direct involvement in direct client communications.Answering telephone inquiries and delivering any/all EPIQ serviceresponsibilities.Required Characteristics and Credentials:High School Diploma or equivalent.Minimum of 1 year experience in a copy/mail service center environment orother service industry.Previous experience in a client service oriented field.Knowledge of copy machines and utilization of typical office servicesequipment and technology.Ability to travel to other client sites.Flexibility in schedule to accommodate operational needs.Be personable, articulate, knowledgeable and professional in presentingoneself in a professional setting.Ability to learn skills quickly.Flexibility in dealing with simultaneous projects.Attention to detail.Ability to function with a high level of patience, tact and diplomacy inhandling any complaints/situations.Ability to lift or move 40 lbs. or greater.Excellent organizational skills.Strong initiative required; ability to work independently with minimaldirect supervision.If you like wild growth and working with happy, enthusiasticover-achievers, you'll enjoy your career with us!Epiq and its affiliated companies are Equal Opportunity Employers (EOE).Qualified applicants are considered for employment without regard to age,race, color, creed, religion, sex, national origin, sexualorientation, disability, marital or veteran status or any other categoryprotected under applicable federal, state or local law. In addition Epiqwill take affirmative action for minorities, women, covered veterans andindividuals with disabilities. If you need assistance or an accommodationduring the application process because of a disability, it is available uponrequest. Epiq is pleased to provide such assistance and no applicant will bepenalized as a result of such a request. Pursuant to relevant law, whereapplicable, Epiq will consider for employment qualified applicants with arrestVEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEqual Opportunity Employer-minorities/females/veterans/individualswith disabilities/sexual orientation/gender identity