Autodesk Sales Help Specialist in Denver, Colorado

Sales Help Specialist

Location: Denver, CO- United States

Job ID: 18WD30039

Position Overview

Hey Denver! We are looking for a qualified Sales Help Specialist to join our Downtown Denver team! (Across from Union Station) This is an exciting opportunity to make a positive impact on our sales processes and Autodesk s future success.

In this role, you will actively be involved in developing, executing, supporting, and/or reviewing the sales business strategy and sales operations to ensure goals and objectives are met. You will provide support to sales representatives in Denver and across North America including Canada and Latin America. If you are bilingual English/Spanish and or Portuguese that is a bonus!

You will provide strategic advisory services and support to maximize the Sales Teams (your customer) return on investment in their Autodesk solutions. You will be able to utilize your combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help sales and our partners to operate more quickly and gain a competitive advantage in the marketplace. In addition, you will Prioritize operation schedules and reviews and streamlines business processes. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

No relocation available for this position.

Responsibilities

  • Respond to and resolve internal or partner inquiries pertaining to applicable business systems and operations

  • Collect information regarding status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed

  • Drive adoption of tools and continuously solicit feedback for improvement

  • Analyze a variety of data and develop action plans for consideration to address deficiencies. Develop reports to measure the activities and effectiveness of the business function and gauge business trends

  • Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes

  • Contribute to definition of system requirements and testing and work with internal groups and external vendors on delivery and validation of technology

  • Maintain and revise procedures to ensure efficient and effective operation of programs/projects and supporting systems

  • Contribute to project strategy, design, development, and successful implementation

Minimum Qualifications

  • BA, BS, or equivalent experience

  • 2 years sales/support or similar experience

  • 1 years CRM Salesforce experience (power user)

  • Excellent interpersonal and communication skills, including writing and presenting

  • You have a strong sense of ownership with a bias for action and willingness to role-up your sleeves.

  • Highly organized with a proven ability to drive projects to completion and persevere to get the job done.

  • Strong work ethic, craftsmanship, and quality standards

  • Proficient with multiple desktop applications, including MS Office, SharePoint, Wiki, DocuSign, Apttus

  • Languages: Fluent English

Preferred Qualifications

  • Experience deploying technology or services with large enterprise or global customers and the desire for continuous learning and growth

  • You are enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers

  • Languages (In addition to English): Spanish and/or Portuguese (oral/writing)

About Autodesk

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

Job: *Sales

Title: Sales Help Specialist

Location: Colorado-Denver

Requisition ID: 18WD30039

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.