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Volunteers Of America Colorado Program Coordinator - Meals on Wheels in Denver, Colorado

Program Coordinator - Meals on Wheels

Denver, CO (http://maps.google.com/maps?q=2660+Larimer+St+Denver+CO+80205)

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Description

The Meal on Wheels Program Coordinator works in collaboration with the Volunteers of America staff, volunteers, and other designated outside agencies to provide meal service to at-risk seniors who live independently. The Program Coordinator will use resources to connect seniors to services needed through referral to vetted services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establishes trusting relations with coworkers, peers and program participants.

• Actively works cooperatively and collaborates with members of the team to serve program participants in a comprehensive, effective and caring way.

• Maintains a caseload of 400- 500 clients by providing intake services, reassessments and ongoing referral services.

• Maintains and ensures confidentiality of all program participant information.

• Schedules weekly home visits to program participants; coordinating service plans, preparing corresponding paperwork, documentation and follow- up on client progress.

• Handle crisis situations in a calm and professional manner, takes appropriate action and reports critical incidents as required.

• Resolves customer concerns, issue credits and reschedule deliveries as needed.

• Assumes Volunteer Coordinator responsibilities as needed, providing direction, coordination and consultation for volunteer functions within the Meals on wheels program.

• Prepares and maintains reporting sheets, site logs, waiting list and end of the month reports.

• Attends and participate in staff meetings, trainings, seminars and resource fairs.

• Performs all other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS OF POSITION

• Associate’s degree in gerontology or related human service field or equivalent experience.

• Ability to work independently, exercise good judgement and participates as a member of a multidisciplinary team.

• Own transportation, valid Colorado driver’s license and state –mandated automobile insurance.

PREFERRED QUALIFICATIONS OF POSITION

• Possess an ability to listen effectively and respond creatively to program participant issues.

• Fluent in Spanish preferred.

COMPETENCIES

• Models core culture attributes of Volunteers of America- Colorado Branch that include “AIRS” (accountability, Integrity, Respect and Service).

• Models and pursues with vigor Volunteers of America- Colorado Branch three critical virtues of HHS (Hungry Humble, and People Smart).

KNOWLEDGE AND SKILLS

• Knowledgeable about available service programs for seniors in program service areas.

• Strong computer skills in Microsoft office.

• Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• While performing the duties of this position the employee is regularly required to answer a high volume of telephone calls.

• Deliver meals to clients as needed and may need to lift up to 25 lbs. repeatedly during deliveries.

• Travel utilizing personal vehicle may be required.

• Extended periods of sitting at a desk may be required.

• The noise level is usually low to moderate.

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full Time

• Monday – Friday 8:00am- 4:30 pm and designated holidays.

• Evening and/or weekend hours may be required based on program events or assigned job duties.

LOCATION

• 2660 Larimer St. Denver , Colorado

Salary: $16.39 per hour.

Benefit eligibility is based on job type/status

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Short Term & Long Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

#VOACO

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