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University Of Denver Associate Director Of Graduate Enrollment CRM And Systems in Denver, Colorado

The Office of Graduate Education (OGE) strives to provide exceptionalleadership and service in advocating for excellence and integrity in allgraduate programs at the University of Denver. Dedicated to quality,innovation, engagement, integrity, and inclusion, the OGE maintainsthe highest standards in enrollment management and student Services, focusedon providing an excellent experience from inquiry to alumni association.Under the direction of the Senior Vice Provost for Research and GraduateEducation and the Associate Provost for Graduate Education, OGE partnerswith deans, academic units, GSG and University governance on recruitmentand retention, fellowships and financial aid, academic assessment, andprogram review to continually improve the quality of graduate education at DU.In consultation with the Provost and Graduate Council, OGE is responsiblefor the authorship and oversight of graduate policy, upholding standardswith fairness and respect to all.The University of Denver is committed to building and fostering a culture ofdeep engagement and philanthropy in support of our institution as we implementthe DU IMPACT 2025 vision. The University of Denver and DU's Office ofGraduate Education deeply values inclusive excellence, recognizing that itssuccess is dependent on how well it values, engages, and includes the richdiversity of constituents. You can learn more about inclusive excellence atthe University of Denver by visiting the Office of Diversity, Equity andInclusion's website. As a part of that effort, we are continuing to grow ateam of collaborative, curious, results-oriented, and mission-drivenprofessionals who value inclusivity and who possess a deep respect for oneanother and for our shared profession.Position SummaryReporting to the Associate Provost for Graduate Education, the AssociateDirector of Graduate Enrollment CRM and Systems is responsible for thefunctional support, ensuring the student systems operate efficiently andeffectively by identifying, designing, and applying the most effectivetechnologic and business practice solutions. The position applies demonstratedexpertise and leadership to guide the departments and users of the supportedsystems to the most effective use of the systems to achieve the goals of eachgraduate academic unit and the strategic mission of the University of Denver.The goal of this position is to optimize the value derived from the use of theadministrative and student systems. This position will be working remotelyuntil deemed safe to return to campus.Essential Functions* Lead individual team projects and Slate working groups of up to 15 people,including scheduling, setting and executing the agenda, providing followup notes and educating the campus Slate community of changes and updates tothe systems. Co-lead the Slate user group, which includes over 25 users fromacross campus.* The Associate Director interfaces daily with the Associate Provost forGraduate Education to analyze business practices, evaluate needs of theunit, and review and recommend software to improve efficiency and leveragefunctionality.* Collaborates with departments to provide support in designing andmaintaining application forms and enhancing existing applications. Definessystem requirements and priorities and offers viable alternatives wherenecessary. Coordinates and manages the efforts of staff to locate, assess,install, test, and maintain systems. Organizes conversions and upgrades tovendor systems.* Provides technical training, guidance, and resource support for endusers, departmental staff, and the OGE team.* Directs the OGE team and functions as a project lead. Provides exceptionalleadership and coordination on projects assigned to any contracted consultantsand other OGE staff members.* The position interfaces regularly with the Enrollment team in OGE to analyzebusiness practices, evaluate needs of the unit, and review and recommendsoftware to improve efficiency and leverage functionality.* Works collaborativ

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