Motorola Solutions, Inc. Application Specialist in Denver, Colorado
If you are a current Motorola Solutions employee, please click this link toapply through your Workday account.Company OverviewAt Motorola Solutions, we create technologies our customers refer to astheir lifeline. Our technology platforms in communications, software,video and services help our customers work safely and more efficiently.Whether it's helping firefighters see through smoke, enabling policeofficers to see around street corners, or reliably keeping the lights on inhomes and businesses around the world, our work supports those who put theirlives on the line to keep us safe. Bring your passion, potential andtalents to Motorola Solutions, and help us usher in a new era in publicsafety and security.Department OverviewThe Command and Control team developssoftware for public safety organizations to manage public safety respondersworkflow and operational intelligence management. We build products to servelarge cities that need sophisticated, customized workflows to smallermunicipalities that need cost effective, end to end solutions. All of oursystems are built scalable and highly reliable. We provide both cloud andon-premises solutions.Job DescriptionIn this role you will provide technical support to customers during the pilotprocess, diagnoses and debugs problems and performs other analysis tasks asassigned.Works with the customer to understand deep business requirements as it relatesto MSI applications. Includes requirements documentation, implementation,verification, training and support. Responsibilities include WorkflowConfig, UI Customization, Provisioning, Training on MSI Applications,Capture Application Level Business Requirements BPR and Visioning Document andGo Live SupportThis position is subject to working in high security areas governed by the USDepartment of Justice's "Criminal Justice Information Services (CJIS)Security Policy" and therefore requires successfully passing a morestringent fingerprint background check administered by Motorola Solutions Inc.customers.Qualifications:High school diploma or equivalentExperience in technical customer support and/or technical business analysisrole.Basic RequirementsHigh school diploma or equivalent education1+ years of experience in technical customer support and/or technicalbusiness analysis or similar roleMust be able to obtain background clearance as required by governmentcustomerTravel RequirementsNoneRelocation ProvidedNonePositionTypeExperiencedReferral Payment PlanYesEEO StatementMotorola Solutions is an Equal Opportunity Employer and all qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, veteran's status, or, any other protected characteristic.Motorola Solutions is an Equal Opportunity Employer committed to nodiscrimination because of race, color, creed, marital status, age,religion, sex, national origin, citizenship, sexual orientation,gender identity or expression, genetic information, disability,protected veteran, or any other legally protected characteristic.