Applied Industrial Technologies Customer Service Representative (Industrial Distribution, In in Craig, Colorado
Customer service professionals-don't pass up this great opportunity with aglobal industrial distribution company that allows you to do far more thanjust taking orders and fielding complaints. In partnership with over 4,000world-class manufacturers, we are an industry-leading value-addeddistributor of a wide variety of innovative and reliable industrial products.Since 1923, we have been committed to always having the right part in stockand always getting it to the customer when they need it.You will provide our customers with expert assistance to a wide variety ofquestions and problems. Build ongoing business relationships with ourcustomers through repeated contact and consultation. As this is a service andparts center, our ability to get customers' business often depends on yourability to quickly and efficiently provide them with just the right partsand/or solutions - especially when customers are experiencing costlyequipment breakdowns. You will also occasionally have hands-on duties thatwill require mechanical aptitude.This is a great starting point from which to grow toward a sales or managementcareer. If you enjoy the challenge of finding just the right part or the rightsolution to fulfill a customer's needs, and you have the backgroundwe're looking for, we want to talk with you!Assist customers by phone and in person at our facilityHelp customers get the parts they needInteract extensively with customers to clarify their needs, research, andrecommend partsMeet / exceed monthly sales goals while increasing customer satisfactionProvide quotesTake ordersProvide post order servicePhysically measure specs on a wide variety of partsRequirementsOur Customer Service Representatives are self-motivated and driven by a desireto exceed expectations. They have strong prioritization and multitaskingskill, a sense of urgency, and display excellent verbal and writtencommunication. Interpersonal skills and the ability to establish rapport,build solid relationships with a wide variety of customers are critical.Specific qualifications for the role include:1+ yr provencustomer service / inside sales experienceMechanical and mathematical aptitudeWritten and verbal communication skills, including English grammarAbility and desire to learn new systems and processes quicklyStrong computer skills, particularly ExcelMust be able to lift up to 50 lbs.High school diploma or equivalentValid driver's license and clean driving record (MVR)SAP / ERP experience, preferredKnowledge of industrial distribution products and hydraulics, preferredBenefitsAs a Customer Service Representative with Applied Industrial Technologies,you will be part of a stable and established company with consistently strongperformance and growth. We encourage you to contribute fresh new ideas. We arecommitted to your professional development and with ongoing training. Here isjust some of what we have to offer:Base salary and bonus opportunitiesHealth, vision, and dental coverage, 401(k)Paid vacation, sick time, and company holidays, Tuition reimbursementPersonalized training and development programCareer development and advancement opportunitiesBuild a rewarding career with a global leader in industrial distribution!Applied Industrial Technologies (NYSE: AIT)is a leading value-addeddistributor and technical solutions provider of industrial motion, fluidpower, flow control, automation technologies, and related maintenancesupplies. Our leading brands, specialized services, and comprehensiveknowledge serve MRO and OEM end users in virtually all industrial marketsthrough our multi-channel capabilities that provide choice, convenience,and exIf you need accommodation for any part of the employment process because of adisability, please send an email to firstname.lastname@example.org or call 216-426-4389to let us know the nature of your request.