The Terminix International Company Limited Partner Virtual Branch Manager in Colorado Springs, Colorado
Internal Job ID: J3P8BX6972KZNDDPSN3Position OverviewA Virtual Branch Manager will train for up to 12 weeks at an assigned locationwithin the Division and acquire all knowledge needed to operate a Terminixbranch. Upon completion of training, a Virtual Branch Manager will beexpected to: Deliver high-level customer service by directing and motivatingbranch staff to increase customer base and retention metrics and ensure topline growth.Job Responsibilities* Successfully completes training programs and acquires all knowledge neededto operate a Terminix branch.* Trains to lead branch service and sales team and how to direct day-to-dayactivities within the branch to drive sales and revenue.* Undergoes training on implementing company programs, initiatives,current operational guidelines and participate in recruitment,interviewing, hiring and training branch staff as appropriate.* Upon completion of the training program the associate will be responsiblefor the following:* Monitors expenses and analyzes financial performance and budget of branch;identifies operational deficiencies and implements plans for improvement.* Monitors regulatory compliance with state and federal agencies.* Reinforces service standards by conducting quality control training andinspections.* Leads monthly branch meetings, and how to prepare budgets for the branch.* Participates in recruitment, interviewing, hiring, and training branchstaff as appropriate.* Leads and manages branch associates at a branch with a basic to moderatelevel of activity and complexity; includes service associates and/or saleassociates. Dependent on branch activity and location, may includesupervisor associates.* Directs day-to-day basic activities to achieve company and business unitgoals and objectives.* Delivers high-level customer service by directing and motivating branchstaff to increase customer base and retention metrics and ensure top linegrowth.* Responsible for the PandL of a small-to-medium sized revenue branch.Job Requirements* Bachelor's degree strongly preferred* Sales management experience preferred* Ability to relocate as needed* High school diploma or GED* 5+ years of related experience in roles of increasing responsibility* 2-4 years management experience in a fast-paced environment preferred* Ability to obtain and maintain pest management and other certifications andlicensures as needed* Ability to maintain a valid driver's license* Profit and Loss (PandL) and asset management preferredPhysical Demands and Working ConditionsThe physical demands are representative of those that must be met by anemployee to perform the essential function to this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.Incumbent must be prepared to:* Move up to 10 pounds occasionally, by lifting, carrying, pushing,pulling, or otherwise repositioning objects.* Sitting for long periods of time while using office equipment such ascomputers, phones and etc.* Fingering and Repetitive motions; such as movement of wrists, hands andfingers while picking, pinching and typing during your normal workingenvironme* Express or exchange ideas with others through the use of spoken word,quickly, accurately, and at an easily audible volume, and receivedetailed information through oral communication at usual speaking levelswithout correction, and/or make fine discriminations in the nature ofsounds in the environment.Incumbent is required to have:* Close visual acuity to perform detail oriented activities at distances closeto the eyes, as well as visual acuity to perform activities at or withinarm's reach with skill, control, and accuracy, such as preparing andanalyzing data, viewing computer screen and expansive reading.Incumbent will be subject to:* Inside working conditions: The change of building environment such as withor without air conditioning and heating.ServiceMaster companies are proud to be EOE.