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Colorado Veterans Jobs

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DentalOne Partners Operations Leader in Colorado Springs, Colorado

Your main focus as the Operations Leader is to run and perpetuate a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Market Operations (DMO) and the office staff to grow the practice while developing a successful and positive team.

This position is more than your typical “practice manager” job. This is an opportunity to provide a level of influence and success to a practice, while contributing to the achievement of DentalOne Partner’s short and long term goals. You will be considered a valued addition to the Operations team and an advocate for the doctor(s) you support.

We want you to learn more about us! Reference our career site, www.dentalonejobs.com, and spend a few minutes learning about the culture, values, and people!

Educations/Certification:

  • Minimum of high school diploma or equivalent required; bachelor degree strongly preferred

  • Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

  • 3-5 years of leadership/management experience in a professional environment with direct patient contact preferred

  • Excellent positive attitude and customer service skills

  • Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills

  • Possess exceptional interpersonal and relationship building skills, including conflict resolution skills

  • Strong organization, planning and analytical skills

  • Ability to use good judgment in order to make decisions independently

  • Ability to multitask and remain calm in a rapidly changing environment

  • Computer proficiency and the ability to learn new programs as required

Work Environment/Conditions:

  • Overtime required as approved by DMO

  • Travel as needed for training and to perform job functions

  • Safety procedures and personal protective equipment required to minimize the risks from X-rays and blood-borne pathogens

  • Potential of prolonged sitting and standing

Of course, there are some requirements for all Operations Leaders:

  • Be supportive of company standards while effectively building and nurturing a positive working relationship with the doctor(s)

  • Provide exceptional customer service by making the patient the #1 priority

  • Exemplify Servant Leadership to foster a positive environment and demonstrate good teamwork to deliver an extraordinary experience for the patient

  • Fulfill front office responsibilities, based on business needs

  • Understand the business responsibilities and key performance metrics for successfully leading a practice

  • Ensure all budget and production expectations are met or exceeded, balance financial data and records, and forecast results

  • Complete bank deposits and monitor/verify petty cash funds, according to established guidelines and protocols

  • Support patient flow and maximize budgeted payroll hours, by effectively scheduling staff

  • Positively present diagnosed treatment plans, as well as the patient’s financial options, and handle the related appointment scheduling, fee schedules, collections, etc.

  • Partner with Human Resources (HR) to hire quality talent and contribute to employee retention

  • Complete and forward HR and Payroll related documents, including new hire and termination forms

  • Partner with the DMO and HR to ensure the practice is following employment related laws and policies, as well as to develop corrective action/performance improvement plans for team members to ensure behaviors, attitudes, job expectations and performance standards are being met and exceeded

  • Facilitate regular staff meetings and daily huddles to cultivate communication, provide company updates, and to continually challenge and develop the team

  • Maintain patient confidentiality through HIPAA compliance

  • Follow organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations

  • Complete all Learning Management System requirements

  • Perform additional tasks as assigned to achieve practice and company goals

ID: 2020-14453

External Company Name: Perfect Teeth Careers

Practice: Perfect Teeth - Garden of the Gods

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