Air Academy Federal Credit Union Operations And Quality Assurance Tech in Colorado Springs, Colorado

Air Academy Federal Credit Union (AAFCU) is in search of anenthusiastic, detail oriented and friendly Operations and Quality AssuranceTech to work at our Corporate Headquarters. This position is diverse innature and requires independent thinking, high attention to detail, strongcommunication skills coupled with awesome people moxie.Responsibilities include: Responsible for assisting members with various account requests,including, but not limited to; trust accounts, business accounts,representative payee accounts, guardian/conservator accounts, accountconversions, fraud account conversions and closed account requests Responsible for and knowledgeable in all Individual Retirement Accounts(IRAs), and Health Savings Accounts (HSAs) account information. Trains new and existing employees annually on IRAs, and HSAs andprocesses. Responsible for all tax reporting involved with our IRAs, andHSAs program. Reviews and corrects all daily, monthly, quarterly, and yearlyreports generated in-house for membership status, account status, TermShare Certificate Deposits, IRAs, and HSAs Creates, reviews, and maintains reference material such as jobaids, training material and manuals. Execute legal department research requests, garnishments, andsubpoena requests.Job Requirements: High School diploma or GED equivalent. Six months clerical and/or research experience required. IRAexperience preferred. Knowledge of grammar, spelling, capitalization, and punctuationneeded to prepare a variety of material accurately from written sources. Ability to obtain Notary and E-notary certifications. Maintain a professional, courteous, respectful manner and providesquality service to internal and external customers and members.Air Academy Federal Credit Union (AAFCU) is an innovative, full-servicefinancial institution committed to its employees and providing value-drivenproducts, convenient electronic banking channels, and world-class memberservice. With assets over $600 million and 49,000+ members, AAFCUstrives to be a trusted financial partner who helps it members advance theirlives, grow financially and achieve their goals. We are equally proud ofour programs which give to the community through various outreach programs.At AAFCU our full-time employees enjoy an outstanding corporate culture,terrific benefits package, including paid sick and vacation days,comprehensive medical, dental, and vision plans, along with anoutstanding 401K plan. Additionally, our tuition reimbursement program willassist you with your professional goals.AAFCU is an Equal Opportunity Employer. We perform pre-employment drugtesting, consumer credit history checks and criminal background checks.