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Tennant Company Field Mechanic in Colorado Springs, Colorado

With more than $1B in revenue, Tennant Company is a globally recognizedleader in the cleaning equipment industry. For the past 150 years, we havebeen passionate about developing and manufacturing innovative and sustainablesolutions for our customers. At Tennant Company, we are committed tostewardship and creating a cleaner, safer and healthier world. Withmanufacturing, operations and sales, service, and support functionsacross the globe, your journey at Tennant can take you places you neverexpecteAs a Field Service Technician with Tennant, you will provide top-notchcustomer service as you troubleshoot equipment and deliver solutions thatcreate a cleaner, safer world. Working at our customers' facilities, ourservice technicians maintain, troubleshoot, and repair Tennant products,and provide quality customer service and communication to minimize costs andensure satisfaction. You will maintain the proper parts, supplies, andtools in your service vehicle to solve customer problems. You will quickly andaccurately diagnose equipment issues, and determine what is needed to getthe equipment running again. Customers rely on you to teach them how to useour equipment correctly and decrease future needs making you a true asset toouTennant Company offers a competitive salary with an excellent benefitspackage, as well as a company vehicle, corporate credit card, cellphone, and laptop. Our Field Service Technicians also enjoy work-lifebalance with a schedule that typically allows them to be home every night.Technicians also participate in a comprehensive training program includingride-a-longs with other Technicians and management; and factory-basedtraining.Specific Responsibilities:Troubleshoot and repair mechanical, electrical, and hydraulic systems,air and water-cooled combustion engines, and diesel-gas-LP powered engineproblems on all Tennant products and similar competitive products.Responsible for effectively scheduling time and arranging all customer servicecalls, planned maintenance, and breakdowns to maintain effective customerservice.Maintain records of all service activities and business reportingdocumentation through the use of customer repair order logs, serviceagreements, completed repair orders, timesheets, machine checklists,receiving records, expense reports, and service agreements.Efficiently manage inventory levels to maximize inventory turns whileminimizing return trips to customers.Ensure proper communication of customer preventative maintenance schedules andfuture service needs.Estimate machine repair requirements and prepare necessary data to provide anaccurate repair quote to the customer.Responsible for proper and safe use, maintenance, and reporting of allTennant Company property. This includes trucks, trailers, tools, andequipment.Partner with sales representatives concerning potential customer applicationsfor equipment replacements.Consistently present a professional image, both in personal appearance andcondition of company equipment.Assist manager by making territory boundary changes and customer alignmentrecommendations.Physical Requirements:Must be able to lift 60 pounds, with most items weighing between 2 and 20pounds. Occasionally may be required to lift items weighing up to 90 pounds.Assistance should be provided for items weighing over 60 pounds.Position requires sitting, standing, twisting, reaching, pushing, and pulling.Position requires bending, stooping, kneeling, or squatting daily. Maybe up to 30% of the day.Position requires driving a van to and from customer sites daily, an averageof 500 miles/week.Required Experience:High school diploma or equivalent, vocational school coursework a plus.Minimum of two years' work experience to include:Troubleshooting, diagnosing and repairing mobile equipment.Demonstrated experience working with one or more of the following:mechanical, electrical, and hydraulic systems, air and water-cooledcombustion engines, and diesel-gas-LP powered engine.Demonstrated experienc

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