ValueOptions, A Beacon Health Options Company Clinical Svcs Asst II in Colorado Springs, Colorado
Beacon Health OptionsJob Category: Clinical - GeneralReq #: CLINI03058Schedule: Full TimeLocation: CO - Colorado SpringsWe Help People Live their Lives to the Fullest Potential!For more than 30 years, Beacon has changed the way people live withbehavioral health conditions. Today, we are the undisputed leader inbehavioral health management, serving 40 million people across all 50states. At Beacon, we are committed to delivering a 'world-class'candidate experience from the moment you click 'Apply'! Our goal is tohelp you reach your fullest potential, while utilizing your talents andexpertise to help us deliver on our promise.Do you have a passion for helping others? If so, we are looking for you!Beacon is currently seeking a Clinical Service Assistant to join our team outof Colorado Springs, CO. The Clinical Services Assistant II will serve asthe primary telephone contact in our healthcare call center to assist callersand members with accessing mental health services.What does a typical day look like?* A successful candidate will demonstrate a commitment to qualityclient/member service with a goal of assisting providers and members attainimproved healthcare.* Responsible for maintaining phone coverage in a call center environmentthrough answering incoming calls, monitoring CMS call management reports,and triaging calls to appropriate clinical personnel.* Assist members and providers who request authorizations and referrals tooutpatient mental health care, which are completed using workflows andguidelines provided, and includes appropriate documentation in an electronichealth record.* Responsible for the daily maintenance and management of provider requestsfor authorizations, claims assistance, or other requests, submittedthrough an online provider service.* Work must be completed in a timely and professional manner and may includemaking outreach telephone calls to the provider.* Primary contact for all provider questions involving single caseagreements, treatment authorizations, and claims processes* Other duties as assignedWhat you Contribute?Education: High School diploma or GED required. Associates or Bachelor'sdegree in healthcare or business-related field is strongly preferredKnowledge, Skills .and. Abilities: Highly prefer experience working in ahealthcare environment with a high level of professional customer service. Atleast three years of experience with call center customer service orhealthcare administration with progressively greater responsibility isrequired. Knowledge of Colorado Medicaid a plus.What Makes Us Different?* Here, it's not just a job - it's an opportunity to change lives.* Our employees are learners, innovators and original thinkers.* Our mission and values guide the way we treat our members, providers andeach other.What We Have to Offer:* Healthcare benefits available starting day 1!* Health .and. wellbeing incentives, such as gym membership reimbursement* 401K with company match to help reach your future financial goals* Generous PTO, because we know life happens outside of workIf Beacon sounds like the place for you, what are you waiting for? Applywith us today to get started!Click below on "Apply for this Position" to create a profile and apply forthe positionBeacon Health Options company, is proud to be an Equal Opportunity andAffirmative Action Employer as well as a Drug Free and Tobacco Free WorkEnvironment. EOE/AA/M/F/Veterans/DisabledAt Beacon Health Options, our candidate's data privacy is a top priority.Our recruiting team conducts all communications using official company email(@BeaconHealthOptions.com). Only candidates who have applied for an openposition through our Careers page (careers.beaconhealthoptions.com) willbe engaged in our interview process. Beacon conducts all interviews in personor over the phone. At no time during the recruiting process will any Beaconrecruiter request any financial or personally identifiable information from you#GDPM16#LI#LI-DC1Apply Here: https://www.