Fiserv Business Analyst in Colorado Springs, Colorado
What does a great Business Analyst do?
Partner with constituents to research needs, define data needs, data sources.
Define user data requirements, including normalization across multiples sources and platforms.
Responsible to identify root cause of billing and merchant life cycle exceptions/bugs and submit requirements to remedy.
Assist in designing, developing, analyzing, testing and reviewing the quality of existing features/functionalities as well as new features/functionalities
Communicate requirements with design, engineering, developer relations, finance and product ops
Develop, manage, monitor Billing platform dashboard inclusive of overall collection rates, exception recovery rates and failure to collect rates across all constituents (merchants, developers, channel partners)
Develop, manage, monitor Merchant Life Cycle (boarding) platform dashboard inclusive of system performance, volumes, volume drivers, exceptions.
Review and prioritize backlog
Attend sprint planning and communicate requirements with engineering & QE Coordinate releases with release management team
Communicate rationale, prioritization and development status with product, engineering and other cross-functional stakeholders
Basic Qualifications for Consideration :
2-3+ years of experience with data analysis, requirements definition, product management, software development
Proven track record of using data to influence requirements, design and implementation
Strong project management skills, including the ability to think and lead complex projects simultaneously
Comfortable in a fast paced and dynamic environment
Independent, self starter able to directly and indirectly lead a group to deliver product requirements and ultimately a feature.
Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships
Preferred Skills, Experience, and Education:
- BA/BS in related field.
Travel required : Some travel may be required; One trip per year.
Who We Are:
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.