Colorado Veterans Jobs

Colorado Veterans Jobs

Job Information

Fiserv Business Analyst in Colorado Springs, Colorado

Position Description

What does a great Business Analyst do?

  • Partner with constituents to research needs, define data needs, data sources.

  • Define user data requirements, including normalization across multiples sources and platforms.

  • Responsible to identify root cause of billing and merchant life cycle exceptions/bugs and submit requirements to remedy.

  • Assist in designing, developing, analyzing, testing and reviewing the quality of existing features/functionalities as well as new features/functionalities

  • Communicate requirements with design, engineering, developer relations, finance and product ops

  • Develop, manage, monitor Billing platform dashboard inclusive of overall collection rates, exception recovery rates and failure to collect rates across all constituents (merchants, developers, channel partners)

  • Develop, manage, monitor Merchant Life Cycle (boarding) platform dashboard inclusive of system performance, volumes, volume drivers, exceptions.

  • Review and prioritize backlog

  • Attend sprint planning and communicate requirements with engineering & QE Coordinate releases with release management team

  • Communicate rationale, prioritization and development status with product, engineering and other cross-functional stakeholders

Basic Qualifications for Consideration :

  • 2-3+ years of experience with data analysis, requirements definition, product management, software development

  • Proven track record of using data to influence requirements, design and implementation

  • Strong project management skills, including the ability to think and lead complex projects simultaneously

  • Comfortable in a fast paced and dynamic environment

  • Independent, self starter able to directly and indirectly lead a group to deliver product requirements and ultimately a feature.

  • Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships

Preferred Skills, Experience, and Education:

  • BA/BS in related field.

Travel required : Some travel may be required; One trip per year.

Who We Are:

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

DirectEmployers