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Ent Credit Union Audio Visual Engineer - AUDIO02561 in Colorado Springs, Colorado

Position Description:Audio Visual Engineer is responsible for the coordination and setup of allaudio and video services, solutions and equipment including development ofnew solutions, installation, maintenance oversight, troubleshooting andworking with AV vendors as applicable.Essential Job Duties and Responsibilities:Audio Visual Operations Maintenance and Optimization:Set up of all A/V needs in support of conferences, or special events toinclude installing control system hardware and installing control systemsource code.Maintain, monitor, and periodically test the operation of all built inA/V systems conference rooms.Document and keep current administrative and design manuals for theimplementation and maintenance of the A/V network.Provides quality customer service to all staff in the form of hands-onassistance and written instructions.Provide meaningful metrics on usage, performance, and capacity relative toAudio Visual platforms.Liaison to audio conference and videoconference bridge providers, videoduplication, A/V equipment vendors and any other vendors related to A/V needs.Assists in development of budgetary items related to Audio Visual platformsand technology.Audio Visual Design and ArchitectureDesign, installation, configuration, monitoring, maintenance oversightand support of A/V solutions to ensure optimum performance for employee andmember facing communication technologies.Forecasting and road mapping employee and member facing communication needsfor future growth.Subject Matter Expert/Internal ConsultantIncrease team effectiveness by providing consulting expertise and technicalmentoring across multiple verticals.Other duties as requiredMinimum formal education required for this position:Knowledge consistent with a Bachelors degree in Computer Science,Information Management or similar.Each year of relevant work experience may be exchanged for a year in arelevant degree program or vice versa. For example, a requirement ofKnowledge Consistent with a Bachelors Degree in Accounting and 2+ years ofaccounting experience could be substituted for a High School Diploma and 6years of relevant accounting work experience or a Masters Degree in Accountingand 0 years of work experience.Minimum work experience:6+ years combined experience in IT to include 3+ years in an Audio-Visualengineering/support role.(Preferred) Experience working within and/or exposure to financialservices businesses.Technical or specialized knowledge/skills:Experience in supporting and designing MS-Teams, Zoom, Web Ex, or otherenterprise audio visual platforms.Able to read, understand and create Visio or As Built diagrams.Working knowledge of AV concepts such as acoustics, lighting, aspectratios and transmission systems and other relevant considerations whendesigning optimal AV settings.Strong knowledge of basic networking concepts such as Quality of Service(QoS), virtual LANS (VLANs), static routes, IP subnetting, etc.Experience working with or within ITIL, DevOps, SRE, and Agile methodologies.Data driven mindset leveraging metrics to make data-based decisions.Root-cause problem solving mindset.Strong written and oral communication, documentation, and interpersonalskills.Strong project management skills and attention to detail.Exemplary customer service skills.Ability to coordinate work across multiple vendors.Proficient with the Microsoft Office Suite of products(Word/Excel/Outlook/PowerPoint).Certifications required:None required(Preferred) CTS-D or similar relevant audio-visual communications certificateEnvironmental, physical and psychological requirements:Must be able to sit or stand for prolonged periods of time in aclimate-controlled environment. Must be able to use fingers, hands, wristsfor repetitive tasks such as typing, using a mouse, handling paper,currency, or coin, and operating a telephone. Demands for visual andauditory acuity are typical of an office environment. Must be able to interactvia email, telephone, or in person with diplomacy,

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