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Monarch Black Hawk Inc. Housekeeping Inspector in Black Hawk, Colorado

Let your career take flight!!!! Monarch Casino Resort Spa in BlackHawk, Colorado is immediately hiring for all resort positions!Monarch's new resort will feature a Chophouse, 24/7 Caf , SpecialtyRestaurant, and Buffet. Our spa will feature state of the art spa serviceson top of the 23rd story of our resort along with a roof top pool,sauna's, hot tubs and more!Now hiring bold, motivated, team-focused individuals! Part Time and Full Time Team Members (TMs) Will Enjoy: Hiring Incentives for Non-Management Team Member Referral Program Education/Tuition Reimbursement Flexible Work Schedules 1 Free Meal per Shift Subsidized Transportation Options Free Parking Team Member Anniversary Program and Recognition Accrued Sick TimeFull Time Team Members (30+ hours) also enjoy: 2 Weeks PTO 6 Observed Holidays Health Benefit Insurance Package after 90 days (medical, dental,vision, life insurance, short term disability) 401k with company match Career Development and Advancement Programs In-State and Out-of-State Relocation Assistance ProgramsDon't want to drive to Black Hawk? You don't have to! Check outthese casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com.As a Team Member of Monarch you can ride the casino bus for only $4-$6 perday!The purpose of the office clerk is to answer incoming calls from variousareas, coordinate room updates from the inspectors, ensure maintenanceitems are communicated and followed up on by engineering (using telephoneand radio), out of order rooms are managed properly, open rooms arecovered, keep inspectors updated on room requests or rushes, make surethat all reports required for the day are completed in a timely fashion andhandle guest requests/complaints - all being done in a very fast pacedenvironmThe Inspector is responsible for ensuring the cleanliness of the rooms withemphasis in the areas of five diamond guest service and team memberrelations. The Inspector will ensure all rooms are ready for arrival.The Inspector, as with all members of the Monarch Casino Resort Spa Team,is expected to conduct himself/herself in a manner which demonstratesinitiative, professionalism, personal awareness, integrity, andexercises confidentiality in the appropriate areas of his/herperformance. The Inspector shares in the Monarch Casino Resort Spa supportof the company's Vision, Mission, Values, and consistently performsall functions in a fashion that inspires and motivates others to activelypursuResponsible for the day to day of their assigned floorResponsible for the cleanliness of the roomsEnsure that all rooms are cleaned for arrivalEnsure all policies and procedures including Osha and Health DepartmentGuidelines are being followed.Provide guidance and motivation to achieve optimal performance.Responsible for re-training team members on cleanliness concerns.Resolves guest complaints and ensures guest satisfaction.Completes reports and projects as assigned by the Housekeeping Manager.Works closely with other departments such as Front Desk, PBX, Reservationsand VIP Services.Performs other incidental and related duties as required and assigned.Minimum of 2 years' experience in Housekeeping, experience in anInspector/supervisor role at a high-occupancy resortKnowledge of AAA and Forbes Standards.Passion for Guest Service, eye for creativity, innovation and attention todetail.Exceptional written and verbal communication skillsComputer proficientAbility to manage hotel inventorDESIRED COMPETENCIESEthics - Treats people with respect; Keeps commitments; Inspires the trustof others; Works with ethical integrity; Upholds organizational values.Leadership - Exhibits confidence in self and others; Inspires and motivatesothers to perform well; Effectively influences actions and opinions ofothers; Inspires respect and trust; Accepts feedback from others;Provides vision and inspiration to peers and subordinates; Gives appropriaterecognition to others; Displays passion and optimism; Mobilizes other

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