Hanger Prosthetics & Orthotics, Inc. Medical Office Administrator in Aurora, Colorado

Medical Office Administrator Job LocationUS-CO-Aurora Why Us?With a mantra of Empowering Human Potential, Hanger, Inc. is the world'spremier provider of orthotic and prosthetic (O&P) services andproducts, offering the most advanced O&P solutions, clinicallydifferentiated programs and unsurpassed customer service. Hanger's PatientCare segment is the largest owner and operator of O&P patient care clinicsnationwide. Through its Products & Services segment, Hanger distributesbranded and private label O&P devices, products and components, andprovides rehabilitative solutions to the broader market. Built on the legacyof James Edward Hanger, the first amputee of the American Civil War,Hanger is steeped in 150 years of clinical excellence and innovation with avision to be the partner of choice for products and services that enhancehuman physical capability. Collectively, Hanger employees touch thousands oflives each day, helping people achieve new levels of mobility and freedom.Hanger, Inc. is an equal opportunity employer -female/minority/disability/vet.Could This Be For You?The Medical Office Administrator provides the highest level of customerservice to patients, fellow employees and referral sources through thecoordination and administration of the front office activities. Typicalresponsibilities include all aspects of the clinic administrative operationsfrom scheduling appointments, validating insurance and paymentauthorization, inputting claims, processing payments, performing accountcollections, conducting billing research and responding to telephoneinquiries. Ensure billing for all services provided is accurate, timely andfully documented. Provide efficient cash collection through excellentreimbursement practices while ensuring compliance with relevant laws,regulations and established Company policies and compliance programs.YourImpacDepending on the operational requirements and size of the Hanger Clinic,this position may include some or all of the functions or roles listed below:Patient Check In:Responsible for all aspects of patient appointment scheduling, insuranceverification, creation of new patient charts and maintenance of patientrecords in accordance to Hanger compliance policies, scanning and filingpatient documents, ensuring complete and accurate information, managingincoming phone calls, timely completion of all assigned tasks.Patient Check Out:Provides administrative support for all aspects of closing a patient visitincluding obtaining insurance authorization, providing financial counselingfor patients, posting over the counter (OTC) payments, timelycompletion of all assigned tasks, mail forwarding tasks and daily documentresearch on an electronic health/medical record system, coordinating withclinical staff in managing in progress services, scheduling returnappointments, reviewing and managing incoming documents and tasking toappropriate parties to outstanding requests for information.Billing:Reviews charge information to ensure accuracy per payer requirements; makescorrections as needed.Manages services in progress and updates to accounts receivable (AR) onceitems are delivered, maintaining AR levels over 120 days at or below targetlevResponsible for reviewing claim edits and resolving them, working claimrejections and denials, performing voids and corrections as necessary.Responsible for submitting clean and accurate claims; accurate completion ofpatient chart required elementsTimely completion of all assigned tasks.Generating reports to ensure that claims are processed within timely filinglimits. Will also run claim edit metrics to determine the type of edit issuesthat are recurring to aid in future training.Collections:Manages the accounts receivable and collections process; timely completionof all assigned tasks.Assumes responsibility for maintaining company mandated collection standards.Prepares outstanding accounts reports and gathers credit and/or referenceinformation.Manages both the internal bad debt pr