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Johnson Controls Inc. Inside Deficiency Sales Specialist in Aurora, Colorado

What you will doThe primary role of theInside Deficiency Sales Specialistisidentifywithinexisting customer accounts where deficiency quotes have been quoted,opened, and not closed and are now considered "aged". Secondarily,enhance customer relationships by leveraging customer contact methods,identify leads and opportunities for other sales team members and businesses.This exciting new role will be instrumental in delivering increased revenue aswell as contributing to customer experience and retention. If you arecomfortable in a fast-paced, high volume, high activity metrics-drivenenvironment then consider joining this new team as we continue torevolutionize the way in which we grow our business!How you will do it:Work in close alignment withfield-basedsales representatives in order to closepreviously proposed deficiency proposals in order to meet a defined salesquota.Uncover and allocate leads based on interactions with assigned customers tothe appropriate team member using SFDCPass along any relevant customer information to the assigned account owner(i.e.CCR/iCCR)Interface effectively with district operations to deliver and improve servicedelivery with the assigned customer base.Embrace the prescribed daily activity, scripted, metrics interpretation,organizational, and prioritization disciplines required to excel in the roleDetermine customer needs and develop sales strategies to meet those objectivesoften in collaboration with cross-functional partners - sales, operations,marketingUnderstand that Customers are at the "heart of all that we do"Report progress and metrics when required - often dailyContribute - creatively, innovatively, socially, and culturally to thebetterment of your direct teamBalance the pursuit of customer satisfaction along with personal and corporategoalsQualificationsWhat we look for:Required:Highly motivated and success-driven seeking a career pathSee's opportunity despite challengesService mindset, sharing and caring - has the generosity genePatience and maturity to see things through - understands that bumps in theroad lead to a destination.Takes and gives constructive feedbackHigh degree of self-discipline in a complex potentially distractingenvironmentReliable, professional, and determined to complete any mission!Competitive edge - wants to win for team and selfParticipated in a high energy public-facing/interacting teamSales and/or customer service over the phone and/or in a Call CenterenvironmentExperienced outbound and inbound calling with or without predictive dialingmethodsUnderstand call metrics and call reporting methodsProve-able track record highlighting quantifiable achievements and situationswith positive customer outcomesExperience using and creating scripts and value-based statementsPreferred:The ability to communicate effectively both through one to one conversationand e-mailProficient in Microsoft word, excel, and all office productsSFDC/CRMConflict resolution with the ability to disarm... For full info followapplication link.Johnson Controls is an equal employment opportunity and affirmative actionemployer and all qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, nationalorigin, age, protected veteran status, status as a qualified individualwith a disability, or any other characteristic protected by law. For more

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